| Event Id | 11 |
| Source | VSS |
| Description | Volume Shadow Copy Service information. The COM server with CLSID {65ee1dba-8ff4-4a58-ac1c-3407ee2f376a} and name SW_PROV cannot be started. [0x80070422] |
| Event Information | Following information from a newsgroup post may help: "I was having this exact problem as well. I ran Defrag Manager from "http://www.winternals.com" and the problem went away, I dont have any idea why this worked." ------------------------------------------------------------ So far, I have talked to support and they have asked me to provide them with these request below. Hopefully this will help someone else with this problem. CLSID {3ad41ba8-06ce-4a6f-94b2-bc8cde6ab807} [0x80070005]. A search of the registry on Computer:RAS Server of the CLSID, provided the information below. OfmProvider Open File Manager 3ad41ba8-06ce-4a6f-94b2-bc8cde6ab807 - this led me to the AppID KEY - {1050FFB4-4CD0-4E71-BDFA-32B65F81CAE6} - which led to---C:\PROGRA~1\STBERN~1\OFM\NT\I386\OFMVSS~1.EXE OfmProvider COLLECT THIS INFORMATION.1 -MSD (all tabs, complete): A System Information .NFO file - in Control Panel-Administrative Tools, choose Computer Management. Right click on System Information and choose Save As System Information File. Be sure to wait until the Save Dialog closes - it takes a minute or so to collect the information. Save the file as <servername>.NFO. -the ofmnt.cfg (in C:\PROGRAM FILES\OFM\NT\ by default). -the ofmnt.log (in C:\PROGRAM FILES\OFM\NT\I386\ by default). -the backup log covering the period of time when the problem occurred (even if no backup was in progress) -application and system event logs Export of the HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services and HKEY_LOCAL_MACHINE\Software\St. Bernard Software. a. Launch REGEDIT b. HKEY_LOCAL_MACHINE\SOFTWARE\St. Bernard Software. c. Choose Registry-Export Registry File from the top menu. d. Create a file name and select a destination in Export Registry File Dialog. e. Repeat for HKEY_LOCAL_MA |
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