Event ID - ASA-7-723013

Message CodeASA-7-723013
SeverityDebugging
DescriptionWebVPN Citrix encountered invalid connection connection during periodic timeout.
ExplanationThe ASA internal Citrix timer has expired and the Citrix connection is invalid. connection—The Citrix connection identifier.
User ActionCheck the network connection between the Citrix ICA client and the security appliance, and between the security appliance and the Citrix server. Resolve any abnormal network conditions, especially delay and packet loss. Verify that the security appliance works properly, paying special attention to memory or buffer problems. If the security appliance is under heavy load, obtain more memory, upgrade the security appliance, or reduce the load. If this message is still received, contact Cisco TAC and provide the following information:

• Output from the show mem detail command when the problem is occurring.
• Output from the show blocks all when the problem is occurring.
• Steps to reproduce the problem.
• Complete text of all associated messages.
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