Event ID - 66

Event Id66
SourceCallRouter
Description6/24/2003 5:22:09 PM No default route available for dialed number prucc.7753232 (ID 5008).
Event InformationSolution:
To resolve this error message, complete the following:
1. Run the Schema Help.
2. Note: Schema help can be accessed through the Schema Help icon on a Cisco Admin Workstation in the Cisco Admin Workstation Group.
3. Open Help for the Route_Call_Detail table.
4. Look for the description of the RouterErrorCode field.
5. On the right of the description should be a small gray button. Click the button.
6. Enter the 490 error code in the popup window - Lookup Error.
Reference LinksTroubleshooting the Event ID 66 Error: No Agent or SkillGroup Found Using Default Route

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