| Event Id | 33808 |
| Event Source | Backup Exec |
| Description | An error occurred while processing a B2D command. <Details>. Error=<error code> |
| Event Information | In the application log of the Event Viewer, the error: Event ID: 33808 An error occurred while processing a B2D Command. Changer: LockAndRefreshChangerConfig() Unable to Lock Changer.cfg (%DriveLetter\Folder\Changer.cfg), Error=3) will appear.The folder will appear "Offline" and "Paused" in the Devices tab in Backup Exec
. RESOLUTION: Make the folder accessible once again. Once the folder has been moved back, recreated, or re-mapped, right-click the Backup folder, and deselect the Paused state on the menu. The job will then run as intended. There is no need to resubmit the job. |
| Reference Links | Resolution Information |
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