| Event Id | 21026 |
| Source | Microsoft ISA report generator Event |
| Description | The action to create the scheduled report, "Weekly Report", with
the specified credentials, failed. The error code in the Data area of the event
properties indicates the cause. Data: 0000: 0d 00 00 00 To get the Win32 error for the status code 13 (0x0d) in the Data field of the event, type the following line at a command prompt: |
| Event Information | "According To Microsoft:" CAUSE: This problem occurs because the message screener is running in the Inetinfo process and is causing a handle leak in the LSAOpenPolicy handle table. The LSAOpenPolicy handle table is hosted by the Lsass.exe process. After approximately 8 to 14 days, the maximum number of available handles is reached. After this occurs, the Report Generator (Repgen.exe) process fails when it calls LSAOpenPolicy. The Report Generator process fails because it uses the same parameter as the message screener to call LSAOpenPolicy. Any other processes or components that use the same parameter as the message screener to call LSAOpenPolicy also fail. RESOLUTION: A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Internet Security and Acceleration Server 2000 service pack that contains this hotfix. NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question. |
| Reference Links | FIX: Message Screener Causes Handle Leak in Lsass.exe |
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