| Event Id | 20176 |
| Source | BlackBerry Enterprise Server |
| Description | GetNewMessages() failed: ERR_NETWORK_PROBLEM |
| Event Information | This entry typically follows a 20265 Event ID entry, which messages the network condition. In this situation, it is advisable to capture a list of all users experiencing this error and cross-reference them with the Microsoft Exchange Server they reside on. Once this information is captured, an administrator can likely determine the nature of the network error. |
| Reference Links | Understanding BlackBerry Enterprise Server Debug Log Event ID Entries |
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