| Event Id | 20000 |
| Source | BlackBerry Enterprise Server |
| Description | {usersemail@ourdomain.com, PIN:**pinremoved**, ID:164}RequestHandler::DoITPolicyDeviceSentProcessing - Unable to find matching entry id for SRPTag=27523 and GMEId=0 |
| Event Information | CAUSE: The legacyExchangeDN attribute was changed within Active Directory during a migration of Email Systems.Meeting Requests sent from the handheld are not delivered to the intended recipients. RESOLUTION: Remove any invalid email addresses from the legacyExchangeDN attribute.Apply Service Pack 4 Hot Fix 1 for BlackBerry Enterprise Server version 3.6 for Microsoft Exchange. |
| Reference Links | More Information |
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