Event ID - 16387

Event Id16387
Event SourceEnterprise Vault
DescriptionAn exception has occurred. [Internal reference CSPSEnhancedDocumentItem::/PADV/e1]
Event InformationAccording to Verita :
CAUSE

When a zip file containing files with double-byte characters in the file names is archived, the names of those files are corrupted. This means that it is not possible to search by file name for the documents in the zip file. The zip file can be restored correctly

RESOLUTION
it is possible for ANSI PST files to contain messages with code pages that do not completely reflect the message content. When such an ANSI PST file is imported, the MAPI header information from these messages may not be indexed correctly, in which case it will not be searchable. The content of the messages will be searchable.The messages are correctly stored in the archive, however, when viewed or restored, the header information may not be correct if the code
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