| Event Id | 1038 |
| Source | ClusSvc |
| Description | Reservation of cluster disk Disk [Q]: has been lost. Please check your system and disk configuration. |
| Event Information | According to Microsoft: Use the following general troubleshooting methods to help resolve the problem • Check for loose connections. • Check for physical damage to cables or connector pins. • Make sure that the driver and firmware versions match those used on all servers in the cluster. Check with the manufacturer for updates. For SCSI-based storage: • Make sure that you have a "Y" cable with an external physical terminator. • Verify that you have the proper terminator for your SCSI implementation. For example, you need a different type of terminator for a SCSI2 and an Ultra2 LVD SCSI system (because different resistance is needed). • Verify that you do not have duplicate termination (for example, there are two physical terminators on the bus and one of the controllers has its software termination enabled). • Make sure that you have disabled the internal termination in the BIOS of the controller. • Make sure that the total combined cable length does not exceed the maximum SCSI length specification (this varies depending on your implementation). • Check for duplicate SCSI IDs on the same bus. NOTE: By default, both controllers are set to ID 7; you need to make sure that one of the controllers is set to ID 6. • Make sure that the automatic bus reset option is turned off in the controllers configuration. Related events: Event ID:15, Event Source: scsiminiport driver Event ID: 1036, Event Source: ClusSvc Event ID: 1069, Event Source: ClusSvc |
| Reference Links | General Troubleshooting How to Troubleshoot Event 9 and Event 11 Error Messages Format of Event Log Data Created by ScsiPortLogError Troubleshooting Event ID 9, 11, and 15 on Cluster Servers |
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