Event ID - 0

Event Id0
SourcePLUS_DeployWizard
DescriptionTimeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
Event InformationCause:

In an environment with a large number of nodes, the Web page may exceed the timeout limit of 30 seconds causing no information to be displayed.

Resolution:

If you are running PATCHLINK UPDATE Server 6.2, increase the page timeout value as follows:

1.On the PLUS, browse to %Program Files%\Update Server\Webroot\.

2.Open the Web.config file using a text editor such as Notepad.

3.In the sessionState section, change the timeout value to 1900.

<sessionState
mode="InProc"
stateConnectionString="tcpip=127.0.0.1:42424"
sqlConnectionString="data source=127.0.0.1;Trusted_Connection=yes"
cookieless="false"
timeout="1900"

4.In the appSettings section, change the CmdTimeout value to 1800.

add key="CmdTimeout" value="1800"

5.Save your changes.

6.At a DOS prompt, type iisreset to restart the Web server.

7.Log into the PLUS administrative console, setup a multi-patch deployment and verify that the Deployment Wizard Computers/Groups Selection page populates with the expected Applicable and Not Patched computers.

If you are running PATCHLINK UPDATE Server 6.1, you must update a DLL and increase the page timeout value as follows:

1.On the PLUS, browse to %Program Files%\Patchlink\Update Server\Webroot\Bin\.

2.Rename PLUS7_Components.dll to PLUS7_Components.old. This will serve as a backup of the DLL.

3.Download PLUS7_Components.zip.

4.Extract the contents of the Zip file, PLUS7_Components.dll, to %Program Files%\Patchlink\Update Server\Webroot\Bin\.

5.Browse to %Program Files%\Update Server\Webroot\.

6.Open the Web.config file using a text editor such as Notepad.

7.In the appSettings section, add the following keys:

add key="ConnTimeout" value="90"
add key="CmdTimeout"
Reference LinksEvent ID 0 of Source PLUS_DeployWizard

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