| Event Id | 7032 |
| Source | Service Control Manager |
| Description | The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Microsoft Exchange Routing Engine service, but this action failed with the following error: An instance of the service is already running. |
| Event Information |
According to Microsoft : Cause : This event is logged when the Service Control Manager tried to take a corrective action after the unexpected termination of the service. Resolution : Change the recovery actions To resolve this issue, change the recovery actions that the Service Control Manager (SCM) will take when a service fails. Note: To perform this procedure, you must have membership inAdministrators, or you must have been delegated the appropriate authority. To change the recovery actions for a service: 1.Open theServices snap-in by clicking theStart button,Control Panel, and Administrative Tools, then double-clickingServices. Note: For Windows Vista, use theClassic View display option inControl Panel to see the Administration Tools. 2.In the details pane of theServices snap-in, right-click on the name of the service you want to stop and select Properties. 3.Click theRecovery tab and specify the recovery actions for the service (for example, restart the service or the computer, take no action, or run a program). Verify : To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority. To verify that a service has stopped: 1.Open the Services snap-in by clicking theStart button,Control Panel, and Administrative Tools, then double-clicking Services. 2.In the details pane of theServices snap-in, locate the name of the service and verify that the Status column shows a blank status. --------------------------------------------------------------------------------------------------- In the Exchange System Manager, the Microsoft Exchange databases may not be mounted, and Exchange users cannot send or receive e-mail. When you review the event logs of the Exchange computer under this scenario, you may notice one or more of the following error messages. CAUSE: This behavior may occur if either of the following conditions exist: There is a corrupted message in the Simple Mail Transfer Protocol (SMTP) queue. To verify whether this condition exists, follow these steps: Locate the Queue folder under Exchsrvr\Mailroot\vsi 1. Rename the Vsi 1 folder. Create a new Vsi 1 folder. Restart the IIS Admin service. |
| Reference Links | Event ID 7032 from Source Service Control Manager
Exchange databases are not mounted and event logs contain error messages |
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