| Message Code | PIX-4-620002 |
| Severity | Warning |
| Description | Unsupported CTIQBE version: hex: from interface_name:IP_address/port to interface_name:IP_address/port |
| Explanation | The Cisco ASA received a CTIQBE message with an unsupported version number. The Cisco ASA drops the packet. This message is rate limited to one message every 10 seconds. |
| User Action | If the version number captured in the log message is unreasonably large (greater than 10), the packet could be malformed, a non-CTIQBE packet, or corrupted before it arrives at the Cisco ASA . We recommend that you determine the source of the packets. If the version number is reasonably small (less than or equal to 10), then contact Cisco TAC to see if a new Cisco ASA image that supports this CTIQBE version is available. |
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