| Message Code | PIX-3-611313 |
| Severity | Error |
| Description | VPNClient: Backup Server List Error: reason |
| Explanation | When the security appliance is an Easy VPN remote device, and the Easy VPN server downloads a backup server list to the security appliance, this message indicates that the list contains an invalid IP address or a hostname. The security appliance does not support DNS, and therefore does not support hostnames for servers unless you manually map a name to an IP address using the name command. |
| User Action | On the Easy VPN server, make sure that the server IP addresses are correct, and configure the servers as IP addresses instead of hostnames. If you must use hostnames on the server, use the name command on the Easy VPN remote device to map the IP addresses to names. |
| Reference Links |
Catch threats immediately
We work side-by-side with you to rapidly detect cyberthreats
and thwart attacks before they cause damage.