| Message Code | ASA-7-723011 |
| Severity | Debugging |
| Description | Group group-name, User user-name, IP IP_address: WebVPN Citrix receives bad SOCKS socks message length msg-length. Expected length is exp-msg-length. |
| Explanation | The Citrix SOCKS message length is incorrect. group-name—The name of the Citrix group. user-name—The name of the Citrix user. IP_address—The IP address of the Citrix user. |
| User Action | Verify that the Citrix ICA client is working properly. In addition, check the
network connection status between the ICA client and the security appliance, paying attention to
packet loss and so forth. After resolving any abnormal network conditions, if the problem still exists,
contact Cisco TAC and provide the following information: • Output from the show mem detail command when the problem is occurring. • Output from the show blocks all when the problem is occurring. • Steps to reproduce the problem. • Complete text of all associated messages. |
| Reference Links |
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