| Message Code | ASA-3-114007 |
| Severity | Error |
| Description | Failed to get current msr in 4GE SSM I/O card (error error_string). |
| Explanation | "This message is displayed when the system fails to get port statistics in an 4GE SSM I/O card due to an I2C error or a switch initialization error. syslog_id—Message identifier error_string—Describes either an I2C serial bus error or a switch access error, which is a decimal error code. The following are the I2C serial bus errors: • I2C_BUS_TRANSACTION_ERROR • I2C_CHKSUM_ERROR • I2C_TIMEOUT_ERROR • I2C_BUS_COLLISION_ERROR • I2C_HOST_BUSY_ERROR • I2C_UNPOPULATED_ERROR • I2C_SMBUS_UNSUPPORT • I2C_BYTE_COUNT_ERROR • I2C_DATA_PTR_ERROR" |
| User Action | Perform the following steps: 1. Log and review the messages and the errors associated with the event. 2. Reboot the software running on the system. 3. Power cycle the box. When you turn off the power, make sure you wait several seconds before turning the power on. 4. If the problem persists, contact Cisco TAC. |
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