Event ID - 9611

Event Id9611
DescriptionError code 0x8004010f when freezing the Storage groups.
Event InformationAccording to Microsoft:

This problem may occur if all the following conditions are true when the Volume Shadow Copy Service requestor in the third-party backup program uses Volume Shadow Copy Service to back up or to restore selected Exchange 2003 storage groups:
You use volume mount points for Exchange 2003 data storage.
The volume that you try to back up has multiple globally unique identifiers (GUIDs) in the mount-manager database.
The volume mount point refers to a GUID that is not the first GUID for the volume in the mount-manager database.
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article.
Reference LinksA backup or a restore operation of Exchange 2003 storage groups fails with event IDs 9609 and 9611 when you use Windows Server 2003 Volume Shadow Copy Service

Catch threats immediately

We work side-by-side with you to rapidly detect cyberthreats
and thwart attacks before they cause damage.

See what we caught

Did this information help you to resolve the problem?

Yes: My problem was resolved.
No: The information was not helpful / Partially helpful.