| Event Id | 9607 |
| Source | MSExchangeIS |
| Description | Error code 0x50d when preparing for backup. |
| Event Information | According to Microsoft: This issues may occur if one of the following conditions is true: • An earlier Exchange snapshot backup operation is still in progress. • An earlier Exchange snapshot backup operation finished. However, the backup program did not call the appropriate completion or cleanup API function calls. CAUSE : The Error event that is mentioned in the ""Symptoms"" section indicates that the Exchange VSS writer has detected that an earlier Exchange snapshot backup operation is in an unfinished state. Therefore, the current backup operation and all subsequent backup operations are unsuccessful until one of the following conditions is true: • The earlier backup operation finishes. • The backup program that is running the earlier backup operation performs the appropriate cleanup API calls. • The Microsoft Exchange Information Store service is restarted. RESOLUTION To resolve this issue, use one of the following methods, depending on your situation. Method 1: An earlier backup operation is in progress If an earlier Exchange snapshot backup operation is in progress, wait for the backup operation to finish before you start the next Exchange snapshot backup operation. Method 2: An earlier backup operation is not in progress Each backup operation generates a set of events. Each of these logged events corresponds to a particular part of the backup operation. The following table describes the events that may be logged when a successful snapshot backup operation occurs . |
| Reference Links | A snapshot backup of an Exchange Server 2003 database fails, and event ID 9607 is logged.
Offline Backup and Restoration Procedures for Exchange |
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