| Event Id | 9580 |
| Source | MSExchangeIS |
| Description | Virus scanning is enabled but diagnostic logging for Virus Scanning category is turned off. To see diagnostic events related to virus scanning, increase logging level for Virus Scanning category using Exchange System Manager. |
| Event Information | "According to Microsoft: CAUSE : This behavior can occur: • If you apply an Exchange 2000 Server service pack as the antivirus software is actively scanning. -or- • If you are using version 3.05.10.109 or earlier of Symantec Norton AntiVirus for Microsoft Exchange on an Exchange 2000 Server computer that has been upgraded to Exchange 2000 SP1 or later. WORKAROUND : To workaround this behavior, without updating the antivirus software, you must completely remove Norton AntiVirus for Microsoft Exchange 2.14, reapply SP1, and then reinstall Norton AntiVirus for Microsoft Exchange. " |
| Reference Links | Store.exe Does Not Respond Upon Start After You Apply Service Pack 1 with a Previous Installation of an Earlier Version of Symantec Norton AntiVirus for Microsoft Exchange |
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