| Event Id | 9339 |
| Source | MSExchangeSA |
| Description | Active Directory SINMUMDC001 returned error 8004010e while generating the offline address list for \Global Address List.This offline address list will not be generated. |
| Event Information | According to Microsoft: The OAB Version 2 system folder is missing from the public folder. The OAB Version 2 system folder must exist, or the offline Address Book cannot be generated.The All Address Lists or All Global Address Lists containers contain sub-containers, instead of just address list objects. The offline address list was deleted, and then it was re-created with the same name. This issue may occur if the OAL does not successfully locate a system folder to replicate its contents. The container specified in the error message is empty. The offline address book generation function makes a quick scan of each container listed in the Address Books list to verify container population. If it identifies an empty container, it will fail. |
| Reference Links | synchronization log when you try to download the offline Address Book in Outlook Offline Address List is empty Offline Address Book Generated on Global Address List Fails |
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