| Event Id | 9175 |
| Source | MSExchangeSA |
| Description | The MAPI call value failed with the following error: error code |
| Event Information | Explanation: This Error can be triggered under a variety of conditions: 1.When mounting a mailbox store or public folder store. 2.When the System Attendant is trying to generate an Offline Address Book. 3.When the stores are down and the SA is trying to do its routine management tasks. 4.When attempting to perform a Move Mailbox operation. Resolution: Check the permission to the root drive where IS is located. It should have full control permission for "Everyone" Group. In essence, this message indicates that the System Attendant process has been unable to log on to the Mailbox Store or Public Store. There could be several causes for this event, but the main ones to look for are: 1.Information Store (IS) is not running. 2.IS is running, but one or more databases are not mounted. 3.The Read System Access Control List (SACL) of Exchange Enterprise Group is lost. 4.Inappropriate permissions on the MDBDATA folder 5.System Attendant Service is running with a different user account than "Local System. The Default Public Store attribute on an Exchange 2000 server points to an Exchange 5.5 server public store in another domain The System Mailbox object that is created for this mailbox store exists in the Microsoft Exchange System Objects container User Action : While the proper resolution will be determined by the ID number that shows up in the event, you can try the following actions: Verify that the Information Store is running. Make sure that the default mailbox store is mounted. Run "setup /domainprep". Verify the permissions on the MDBDATA folder. Change the properties of the System Attendant Service so it runs in the context of the Local System Account. CAUSE 6 : This issue can occur if you do not have the appropriate permissions on the Mdbdata fo |
| Reference Links | Event
ID 9175, 9546, 9519 Messages Occur When Mailbox Store Fails to Mount "ID No: c1041724" Error Message and Event ID 491 When You Try to Mount the Mailbox or the Public Store Event 9175: The MAPI Call OpenMsgStore Failed with the Following Error Move Mailbox operation is unsuccessful and an Event ID 9175 message with the Error ID 80040111-0286-00000000 is logged Event ID 9175 Error Message Is Logged When the Offline Address List Is Generated XADM: Event ID 9175 Logged by System Attendant Consistently on a Cluster XADM: Cannot Mount Database and Event ID 9546 Occurs XADM: Cannot Mount Mailbox or Public Store and Event ID 491 Occurs Your attempt to generate an offline address list does not work and Event 9126 occurs Information Store Dismounts and Stops Error c105000 Occurs When You Rebuild the Offline Address List in Exchange 2000 |
Catch threats immediately
We work side-by-side with you to rapidly detect cyberthreats
and thwart attacks before they cause damage.