| Event Id | 78 |
| Source | CertSvc |
| Description | The "Enterprise and Stand-alone Policy Module" Policy Module logged the following error: The <template name> Certificate Template could not be loaded. Element not found. 0x80070490 (WIN32: 1168). |
| Event Information | According to Microsoft: The behavior can occur because the Authenticated Users group is removed from the templates access control list (ACL). The Authenticated Users group is on a template ACL, by default. (The CA itself is included in this group.) If the Authenticated Users group is removed, the (enterprise) CA itself can no longer read the template in the Active Directory, and therefore, certificate requests can be unsuccessful. If an administrator wants to remove the Authenticated Users group, each and every CAs computer account must be added to the template ACLs and set to Read. If authenticated users have been removed from the ACLs of a template, the following errors may be observed when the CA starts and when a certificate is requested against the template. |
| Reference Links | A Certification Authority Cannot Use a Certificate Template |
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