| Event Id | 755 |
| Source | Microsoft-Windows-Backup |
| Description | Installing the handler for Block level backup engine service failed with error code '%1'. |
| Event Information | According to Microsoft : Cause This event is logged when Installing the handler for Block level backup engine service failed. Resolution Review Service Control Manager events in Event Viewer Review Service Control Manager events for Windows Server Backup in Event Viewer in the Windows System event log. To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority. To view the Windows Server Backup events in the Windows System event log: 1.Open Event Viewer. Click Start, click Administrative Tools, and then click Event Viewer. 2.In the left pane, expand 3.To create a filtered view of just the Service Control Manager events, click Action, click Create Custom View, and in the Event sources drop-down list, select Service Control Manager Eventlog Provider, and then click OK. 4.In Save Filter to Custom View, provide a name and description. 5.In the left pane, expand Custom View, right-click the name of the custom view that you created, and then click Find. 6.To find all the Service Control Manager Eventlog Provider events for Windows Server Backup, in Find what, type: Backup. 7.Double-click the event, and then click Event Log Online Help for more information about how to fix the event. Verify To verify that Windows Server Backup is able to perform backup and recovery operations, you should verify that the Block Level Backup Engine service (wbengine) is able to start and that the global catalog and the local catalog have not been corrupted. The global catalog is the file that contains information about all your backups, and the local catalog is the file that contains information about backups saved to a specific destination. Verify that wbengine can start To verify that wbengine can start: Open an elevated Command Prompt window. Click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. 2.At the prompt, type: net start wbengine. 3.View the text message to verify that the service starts or is already started. Verify the local catalog To verify that the local catalog stored on a backup destination exists and is not corrupted: 1.Open an elevated Command Prompt window. Click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. 2.At the prompt, type: wbadmin get versions -backuptarget: 3.Verify that command runs without errors. Verify the global catalog To verify that the global catalog on the boot volume exists and is not corrupted: 2.Open an elevated Command Prompt window. Click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. 2.At the prompt, type (with no parameters): wbadmin get versions.Without parameters this command shows all the backups you have taken that are stored in all locations—that is, information stored in the global catalog. 3.Verify that the command runs without errors. |
| Reference Links | Event ID 755 from Source Microsoft-Windows-Backup |
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