| Event Id | 7024 |
| Source | BlackBerry User Administration Service |
| Description | The BlackBerry User Administration Service does not start when trying to start it from the Microsoft Windows Services and the following error is displayed:"Windows could not start the Blackberry User Administration Service on Local Computer |
| Event Information | According to Black Berry Support: Cause : The BlackBerry device user specified an invalid Messaging Application Programming Interface (MAPI) profile during the installation of the BlackBerry User Administration Service. The service cannot establish a connection with Microsoft Exchange. Resolution : Complete one of the resolutions described below. Resolution1: Uninstall and re-install the BlackBerry User Administration Service using a valid MAPI profile Resolution2: Complete the following steps: Warning:The following procedure involves modifying the computer registry. This can cause substantial damage to the Microsoft Windows operating system. Document and back up the registry entries prior to implementing any changes. 1.Open the Registry Editor by clicking Start > Run. Type regedit and click OK. 2.Go to HKEY_CURRENT_USER\Software\Research In Motion\BlackBerry Enterprise Server\Admin. 3.Double-click MAPIProfile. 4.In the Value data field, type the correct profile name (for example, BlackBerryServer), then press ENTER. 5.Close the Registry Editor. |
| Reference Links | Event ID 7024 from Source BlackBerry User Administration Service |
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