| Event Id | 5131 |
| Source | Windows SharePoint Services 3 |
| Description | Information Rights Management (IRM): There was an error while trying to obtain service URLS. Additional Data Error value: %1 |
| Event Information | According to Microsoft : Cause : This event is logged when trying to obtain service URLS in IRM. Resolution : Check RMS server status and settings This problem might be caused by a problem with the availability or health of the RMS server. You must be a member of the SharePoint Administrators group to perform the following task. To check IRM settings in Central Administration 1.In Central Administration, on the top navigation bar, clickOperations. 2.On the Operations page, in the Security Configuration section, clickInformation Rights Management. 3.On the Information Rights Management page, perform one of the following steps: a)If your organization specifies the RMS server in Active Directory, verify thatUse the default RMS server specified in Active Directory is selected. b)If you are manually specifying the location of the RMS server, verify that Use this RMS server is selected and that the URL specified for the RMS server that you want to use is correct. Verify : To verify that this problem is resolved, users should download and then re-upload a file from a rights-managed document library. If successful, then the problem is resolved. |
| Reference Links | Event ID 5131 from Source Windows SharePoint Services 3 |
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