| Event Id | 5098 |
| Source | Windows SharePoint Services 3 |
| Description | Information Rights Management (IRM): The callback had a problem when trying to acquire an issuance license for %1. The wrong client licensor certificate (possibly for the wrong server or a revoked server) was used. Current file: %2 GUID of current list: %3 Additional Data Error value: %4 |
| Event Information | According to Microsoft : Cause : This event is logged when the callback had a problem when trying to acquire an issuance license in IRM. Resolution : Delete stored licenses The stored licenses might be corrupt. You must delete the current licenses. They will be automatically re-created. You must be a member of the SharePoint Administrators group to stop and start the Windows SharePoint Services 3.0 Web application. You must have write access to the license directories to delete these directories. To delete stored licenses 1.Stop the Windows SharePoint Services 3.0 Web application by running the following command at the command prompt. iisreset /stop 2.On the Windows SharePoint Services 3.0 front-end Web server, navigate to the %allusersprofile%\Application Data\Microsoft\DRM\Server\ folder. 3.Delete all folders named after the Windows SharePoint Services 3.0 application pool identity account. The application pool identity is the user account that Windows SharePoint Services 3.0 is running under. 4.Restart the Windows SharePoint Services 3.0 process by running the following command at the command prompt. iisreset /start Verify : To verify that this problem is resolved, users should download and then re-upload a file from a rights-managed document library. If successful, then the problem is resolved. |
| Reference Links | Event ID 5098 from Source Windows SharePoint Services 3 |
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