| Event Id | 507 |
| Source | ESE |
| Description | Information Store (2788) First Storage Group: A request to read from the file "<path to .edb file>" at offset <number> (<hex number>) for 4096 (0x00001000) bytes succeeded, but took an abnormally long time (<number of seconds> seconds) to be serviced by the OS. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem. |
| Event Information | This error message indicates that there is some problem with I/O hardware or hard disk. But in most cases this may be due to overloaded I/O for short durations. Basically the reason for this message is that applications will be configured to a certain time period for the response from OS and when there is no response within the threshold time period, the application will give this error. Further investigation can be done by analyzing the events that occurred along with this event. Also check the performance of the disk and if this event occurs frequently, then check the disk for any errors or upgrade the hardware. |
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