Event ID - 5037

Event Id5037
SourceMicrosoft-Windows-Security-Auditing
DescriptionThe Windows Firewall Driver detected critical runtime error. Terminating. Error Code:%t%1
Event Information According to Microsoft :

Cause :

This event is logged when Windows Firewall Driver detected critical runtime error.

Resolution :

Examine the error code reported and then restart the service

Windows logs an error if either the Windows Firewall service or its driver fails to start, or if they unexpectedly terminate. The error message indicates the cause of the service failure by including an error code in the text of the message. Review the information for the error code, and then restart the Windows Firewall service.

To perform these procedures, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.

Review the error code

To review the error code:

To determine the meaning of the error code, open a command prompt, and then type net helpmsg errnum. Take the corrective action indicated by that error code.

Restart the Windows Firewall service

To restart the firewall service:
  1. You can restart the service by using a command prompt or by using the Services MMC snap-in. Do one of the following:

    • Start an administrative command prompt. Click Start , click All Programs , click Accessories , right-click Command Prompt , and then click Run as administrator . At that command prompt, run the command net start mpssvc .
    • Click Start, type services.msc in the Start Search box, and then press ENTER. In the Name column of the Services snap-in, right-click Windows Firewall , and then click Start .

  2. If the attempt to restart only the service fails, then restart the computer. This forces all related and dependent services to restart.
  3. If the error persists after the computer restarts, then the executable files for the service or driver might be corrupted, and the operating system must be reinstalled.
Verify :

You can verify that the Windows Firewall service is running by using the Services Microsoft Management Console (MMC) snap-in or the net start command-line tool.

To verify that the Windows Firewall service is running:

Check the status by using the Services MMC snap-in

To perform this procedure, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.
  1. Click Start , type services.msc in the Start Search box, and then press ENTER.
  2. In the Services MMC snap-in, find Windows Firewall , and then confirm that Started appears in the Status column .
Check the status by using the net start command-line tool
  • At a command prompt, type net start , and then verify that Windows Firewall is listed as one of the services currently running on the computer.
Reference LinksEvent ID 5037 from Microsoft-Windows-Security-Auditing

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