| Event Information | According to Microsoft :
Cause :
This event is logged when Windows Process Activation Service terminated unexpectedly and the system was not configured to restart it.
Resolution :
Manually restart WAS or configure it to restart automatically
Possible resolutions include the following: - Manually restarting WAS.
- Configure WAS to restart automatically.
- Configure other actions to take when WAS fails.
- If the problem persists, attach a debugger to troubleshoot the issue, or call customer service.
To perform these procedures, you must have membership in Administrators , or you must have been delegated the appropriate authority.
Manually restart WAS
To restart WAS manually:
Note : Because the World Wide Web Publishing Service (W3SVC) depends on WAS, you may need to start W3SVC after you start WAS. - Open an elevated Command Prompt window. Click Start , point to All Programs , click Accessories , right-click Command Prompt , and then click Run as administrator .
- At the command prompt, type net start was .
- To restart W3SVC, from the command prompt, type net start w3svc . Also, start any other services that were stopped when WAS was shut down.
Configure WAS to restart automatically
To configure WAS to restart automatically: - Click Start , click Control Panel , and then click Administrative Tools .
- Right-click Services and select Run as administrator .
- Right-click Windows Process Activation Service and select Properties .
- Click the Recovery tab.
- In the First failure : list, select Restart the Service .
- The Recovery tab also has other actions you can specify when WAS fails. These include the following:
- Configuring WAS to automatically restart for second and/or subsequent failures
- Configuring WAS to restart after the number of minutes that you specify has elapsed
- Configuring the fail count to reset after a specified number of days
- Specifying a program to run when WAS fails and optional parameters for the program
For more information about these options, on the Recovery tab, click Help me set up recovery actions .
Verify :
To perform this procedure, you must have membership in Administrators , or you must have been delegated the appropriate authority.
To verify that the WAS service is running:- Open an elevated Command Prompt window. Click Start , point to All Programs , click Accessories , right-click Command Prompt , and then click Run as administrator .
- Type sc query was , and press ENTER. WAS is running if the state reported for the service is 4 RUNNING .
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