| Event Id | 5017 |
| Source | MSExchangeGWRtr |
| Description | Error occurred when logging on NetWare server. The system error code is 5 Access is denied. |
| Event Information | According to Microsoft: CAUSE: This issue can occur if you set an incorrect password for the NetWare account in the Microsoft Exchange Connector for Novell GroupWise properties in the Exchange Administrator program or the Exchange System Manager. This issue may also occur if the password for the NetWare account has been changed, but it has not been updated in the connector properties. The NetWare account is used to connect to the API gateway on the NetWare server that is hosting GroupWise. This account must have Read and Write permissions to the API_IN, API_OUT, ATT_IN, and ATT_OUT directories. RESOLUTION: To resolve this issue, configure the NetWare Account option so that it includes the password of the account: For Exchange 2000: 1. Open the properties of the Microsoft Exchange Connector for Novell GroupWise. 2. Click the General tab, and then click the Modify button under the GroupWise connection parameter. 3. Enter the NetWare account and the password that is used to access the GroupWise API. For Exchange Server 5.5: 1. Open the properties of the Microsoft Exchange Connector for Novell GroupWise. 2. Click the Options, and then enter the NetWare account and the password that is used to access the GroupWise API. |
| Reference Links | XFOR: Event ID 5017 When Starting the GWROUTER on Exchange 2000 with GSNW XFOR: Event ID 5017 Occurs When You Start the GWROUTER Service |
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