| Event Id | 5009 |
| Event Source | Remote Storage |
| Description | The file Volume_name:\path\to\file\file_name cannot be copied to Remote Storage media. Physical end of the media has been reached. (0x810b0013) |
| Event Information | According to Microsoft: CAUSE : Remote Storage is supposed to compensate for the small differences in tape capacities by keeping a five percent tolerance zone of free space at the end of the tape. Under certain circumstances, Remote Storage may miscalculate how full the media is. This may cause a physical End Of Media to be reached during a Copy Files or Manage operation. When this occurs, Remote Storage stops the current job, which leaves files that were supposed to be migrated on the volume. RESOLUTION : As a workaround, you can manually start another "Remote Storage copy files" or "Remote Storage free disk space" job from Scheduled Tasks. Before you start, make sure that the tape device driver and the firmware are updated to the latest versions. |
| Reference Links | Remote Storage Migration Job Does Not Work After Experiencing an End-of-Media Error Tape Capacity Differences Prevent Remote Storage from Making Media Copies |
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