| Event Id | 478 |
| Source | ESE |
| Description | Information Store (1812) The streaming page read from the file "D:\Programme\Exchsrvr\mdbdata\priv1.stm" at offset 693297152 (0x000000002952e000) for 4096 (0x00001000) bytes failed verification due to a page checksum mismatch. The expected checksum was 3505519770 (0xd0f1fc9a) and the actual checksum was 3505518746 (0xd0f1f89a). The read operation will fail with error -613 (0xfffffd9b). If this condition persists then please restore the database from a previous backup. |
| Event Information | According to Microsoft: CAUSE: This issue may occur if both the following conditions are true: 1. A third-party e-mail disclaimer program such as eXclaimer for Exchange from Direct Communications Software Limited is installed on the server or a third-party program, such as Sybari Antigen for Exchange 7.0, that includes an e-mail disclaimer component is installed on the server. 2. The e-mail disclaimer program is preventing the backup operation from completing successfully. RESOLUTION: To resolve this issue, remove the third-party program from the server or turn off the e-mail disclaimer component of the program. For more information about how to do this, see the documentation that is included with the program or contact the vendor. |
| Reference Links | Error -613 message and you cannot back up Exchange 2000 Server or Exchange Server 2003 Error -613 Occurs When You Perform an Online Backup You cannot back up the information store in Exchange 2000 Server and event ID error messages are logged The Exchange 2000 Mailbox Store is reported as corrupt and Event ID 478 appears in the Windows Event Viewer |
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