| Event Id | 440 |
| Source | CiscoUnity_PhGreeting |
| Description | The Unity mailbox for the user with the alias - %1 is unable to receive messages from outside callers because the mailbox does not seem to have an SMTP address written to the Cisco Unity database. |
| Event Information | According To Cisco: It is possible that the user's mailbox has been deleted, or if this is an Unity with Exchange 2000 system, it is possible that the RUS service is running late or is scheduled incorrectly. |
| Reference Links | Cisco Events Guide |
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