| Event Id | 4102 |
| Source | Trend ScanMail for Exchange |
| Description | Quarantine Manager failed to resend the message with id = <ID>, because an error occurred in the CDO send message function. The error code is <error code>. |
| Event Information | When an invalid mail account or a disabled mailbox was used to resend quarantined mails in SMEX. 1. Install SMEX on a front-end server and enable the Outbound Active Message Filter option. 2. Open the Registry Editor (regedit.exe). 3. Go to the HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Exchange\RealTimeScan\Notification\ByMail registry key. 4. Right-click SmexAdmin and click Modify. 5. Type an invalid email account in the Value data field and click OK. 6. Use Quarantine Manager to perform a resend mail test. |
| Reference Links | Reproducing the resend quarantined mail issue in ScanMail for Exchange (SMEX) 6.2 for Exchange 2003 |
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