| Event Id | 4097 |
| Source | DrWatson |
| Description | The application, %1!s!, generated an application error The error occurred on %2!s!/%3!s!/%4!s! @ %5!s!:%6!s!:%7!s!.%8!s! The exception generated was %9!s! at address %10!s! (%11!s!) |
| Event Information | According to Microsoft: CAUSE: A MIME Content-Type: application/ms-tnef bodypart was returned from a foreign SMTP mail system in a manner that caused the information store to fail during inbound processing. RESOLUTION: One way to work around this issue is to prevent the sending of the MIME Content-Type application/ms-tnef bodyparts (Rich-Text Information) to Internet e-mail domains that do not have systems that handle it. This would prevent the foreign system from returning ms-tnef bodyparts to a Microsoft Exchange environment on forwarded mail. 1. Open the Internet Mail property page. 2. Under Specify Message Content by E-Mail Domain:, click the E-Mail Domain button. 3. Click Add and the Add E-Mail Domain dialog box appears. 4. In the E-Mail Domain edit window, add the Internet E-Mail Domain you do not want send Rich-Text Format to. For example, foreign.system.com. 5. In the Send Attachments Using pane, click Interoperability. 6. In the Send Microsoft Exchange Rich Text Formatting list, select Never. 7. Click OK until all the open dialog boxes are closed. This accepts your changes. |
| Reference Links | XADM: Multipart MIME Message with TNEF Causes Store Failure Server Fails w/ SNA Server Event 624 and SnaBase Event 686 SNA Server Access Violation May Occur If Link Fails to Start XFOR: Dr. Watson When Starting Lotus cc:Mail Connector Service XADM: Dr. Watson Error Occurs When Extracting NT Account List XADM: Bad Message Causes Dr. Watson in Store.exe XFOR: Migration Wizard Generates Dr. Watson Events When Migrating from GroupWise 5.5 Monitor Service Stops Running, Event Log Shows Entries for Event IDs 1008, 1999, 2003, 1900, and 4097 Error Message When You Are Using the Microsoft Connector for POP3 Mailboxes to Download E-Mail Messages You may not be able to use Windows Backup to restore the system state on a computer that is running Windows 2000 Server with SP3 or SP4 XADM: Internet Mail Service Stops with an Access Violation |
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