| Event Id | 3 |
| Source | Cisco CTIManager |
| Description | Error: kCtiProviderOpenFailure - CTI application failed to open |
| Event Information | According to Cisco: Resolution: In the event log error message, the TAPI or JTAPI client installed on the device with the IP address of 172.28.2.179 has not been upgraded to a compatible version. You need to investigate the device to find what application at this address uses TAPI/JTAPI and update the corresponding package from the CallManager Administration > Applications > Install PluginsM. This message from newsgroup may help you --------------------------------------------------------------------------------Resolution: Check the reason code and correct the problem. Restart CTIManager if problem persists. -------------------------------------------------------------------------------- |
| Reference Links | Event ID 3 of Source Cisco CTIManager |
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