| Event Id | 38 |
| Source | Microsoft-Windows-WindowsUpdateClient |
| Description | Windows Update received a service stop request. |
| Event Information | According to Microsoft : Cause : This event is logged when Windows Update received a service stop request. Resolution : Restart Windows Update Agent. At the elevated command prompt, type the following commands: i)netstart ii)wuauserv iii)netstart wuauserv Verify : To confirm that Windows Update Agent is running: 1.Open an elevated Command Prompt window. Click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. 2.Type wuauclt/detectnow, and then press ENTER. 3.At the command prompt, type eventvwr.msc and press ENTER to open Event Viewer. 4.To check for events in Event Viewer: (i)In the left panel of Event Viewer, click Application and Service Logs. (ii)Expand Microsoft, and then expand Windows.(iii)Click WindowsUpdateClient, and then click Operational. |
| Reference Links | Event ID 38 from Source Microsoft-Windows-WindowsUpdateClient |
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