| Event Id | 37 |
| Source | TermServLicensing |
| Description | Cant start Terminal Services Licensing because of error Cant initialize Cryptographic - error code 80090016. |
| Event Information | On a computer that runs Windows 2000 Server, you may not be able to start the
Terminal Server Licensing service. This event along with an event id 7024 from
service control manager will be displayed. CAUSE: This issue can occur if the following key exists in the registry: HKEY_USERS\.DEFAULT\Software\Microsoft\Cryptography\Providers\Type 001 This registry key interferes with the ability of the Kerberos authentication protocol to function correctly and prevents the Terminal Server Licensing service from creating or obtaining a key from the following location: \Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\S-1-5-18 Error code 80090016 means "key set does not exist." RESOLUTION WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. RESOLUTION: To resolve this issue, delete the relevant registry key. Follow these steps: 1) Start Registry Editor (Regedt32.exe). 2) Locate the following key in the registry: HKEY_USERS\.DEFAULT\Software\Microsoft\Cryptography\Providers\Type 001 3) On the Edit menu, click Delete, and then click Yes to confirm the deletion. 4) If necessary, locate and then delete the following key: HKEY_USERS\.DEFAULT\Software\Microsoft\Cryptography\Providers 5) Quit Registry Editor. Restart your computer. |
| Reference Links | Cannot Start the Terminal Server Licensing Service and Events 7024 and 37 Occur |
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