Event ID - 36

Event Id36
SourceMicrosoft-Windows-TerminalServices-PnPDevices
DescriptionRedirection of additional supported devices is disabled by policy.
Event InformationAccording to Microsoft :
Cause :
This event is logged when redirection of additional supported devices is disabled by policy.
Resolution :
Change the appropriate configuration or Group Policy setting
To resolve this issue, enable redirection of supported Plug and Play devices by using the Terminal Services Configuration tool or by using Group Policy.
Note : If you want to continue to prevent the redirection of supported Plug and Play devices, then no futher action is required.
To perform these procedures, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.
Change the settings in Terminal Services Configuration
To check settings by using Terminal Services Configuration:
  1. On the terminal server, open Terminal Services Configuration. To open Terminal Services Configuration, click Start, point to Administrative Tools, point to Terminal Services, and then click Terminal Services Configuration.
  2. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  3. Under Connections, right-click the connection and then click Properties.
  4. Click the Client Settings tab.
  5. Under Redirection, if the Supported Plug and Play Devices check box is selected, clear the Supported Plug and Play Devices check box.
  6. Click Apply, then click OK.
Change the settings in Group Policy
If the redirection of supported Plug and Play devices has been disabled by using Group Policy, change the Group Policy that is being applied to the terminal server so that supported Plug and Play devices can be redirected.
Redirection of supported Plug and Play devices can be controlled by the following Group Policy settings:
  • The Do not allow supported Plug and Play device redirectionGroup Policy setting. This Group Policy setting is located in Computer Configuration\Administrative Templates\Windows Components\Terminal Services\Terminal Server\Device and Resource Redirection. Note that the Group Policy setting will take precedence over the setting configured in Terminal Services Configuration.
  • The Group Policy settings located in Computer Configuration\Administrative Templates\System\Device Installation\Device Installation Restrictions.
To configure the Group Policy setting in Active Directory Domain Services (AD DS), use the Group Policy Management Console (GPMC). To configure the Group Policy setting locally on a terminal server, use the Local Group Policy Editor.
Verify :
To verify that supported Plug and Play device redirection is working properly, use either of the following methods:
Method one
Establish a remote session with the terminal server and check that the redirected device is available and is functioning as expected.
Method two
Check the status of the device by using Device Manager.
To perform this procedure, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.
To use Device Manager to check the status of the device:
  1. On the terminal server, open Device Manager. To open Device Manager, click Start, click Run, type devmgmt.msc, and then click OK.
  2. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  3. On the View menu, click Devices by connection.
  4. Locate the device under the User Mode Bus controller node.
  5. Double-click the device and verify that Device status indicates that the device is working properly.
Reference LinksEvent ID 36 from Source Microsoft-Windows-TerminalServices-PnPDevices

Catch threats immediately

We work side-by-side with you to rapidly detect cyberthreats
and thwart attacks before they cause damage.

See what we caught

Did this information help you to resolve the problem?

Yes: My problem was resolved.
No: The information was not helpful / Partially helpful.
 Refresh