| Event Id | 32103 |
| Source | Microsoft Fax |
| Description | The Fax service cannot send a message box delivery receipt because the Messenger service is disabled. To enable this type of receipt, change the startup type of the Messenger service to Automatic. |
| Event Information | According to Microsoft : Cause : This event is logged when Fax service cannot send a message box delivery receipt because the Messenger service is disabled. Resolution : Enable the Messenger service Enable the Messenger service to allow message box delivery receipts for faxes to be delivered. To enable the Messenger service: 1.To open Services, click Start, click Run, and type Services.msc. 2.In the Startup Type column, confirm that the value for Messenger service is Automatic. Verify To confirm that fax delivery receipts will be received by users, you should check the configuration for delivery receipts (including e-mail address from which receipts will be sent to fax senders and the address, port number, and authentication for the SMTP server) and confirm that the local messenger service is enabled. To check the configuration for delivery receipts: 1.To open Fax Service Manager, click Start, point to Administrative Tools, and then click Fax Service Manager. 2.In the console tree, right-click Fax, and then click Properties. 3.To confirm that incoming faxes are being routed to recipients by e-mail, click the Receipts tab and then do the following: a.Confirm that the Use these SMTP settings for the Route Through E-mail incoming routing method check box is selected. b.In From e-mail address, verify the e-mail address to which all incoming faxes will be received. c.In Server address, verify the Simple Mail Transfer Protocol (SMTP) address of the mail server to which incoming faxes will be received. d.In Port, verify the port number. 4.Also on the Receipts tab, click Authentication, and then, based on how your SMTP server is set up, verify that you are using the right authentication method. |
| Reference Links | Event ID 32103 from Microsoft Fax |
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