Event ID - 32097

Event Id	32097
Source	Microsoft Fax
Description	The fax service could not initialize the Fax Service Provider (FSP), because of a device ID conflict with a previous FSP.%r New Fax Service Provider: %1.%r Previous Fax Service Provider: %2.%r Please contact your Fax Service Provider vendor
Event Information	According to Microsoft : Cause : This event is logged when the fax service could not initialize the Fax Service Provider (FSP), because of a device ID conflict with a previous FSP. Resolution : Contact the Fax Service Provider vendor The Fax Service Provider (FSP) must be initialized to work correctly. Contact your Fax Service Provider vendor for instructions and more information. If you do not know the name of the Fax Service Provider, you can review the activity log to find the name. To review the activity log for the Fax Service Provider name: To open Windows Explorer, right-click Start , and then click Explore . In the left pane, click the disk that contains the operating system. On the toolbar, click Organize , click Folder and Search Options , click the View tab, and then click Show Hidden Files and Folders . Close the dialog box. In Windows Explorer, navigate to %systemdrive%\ProgramData\Microsoft\Windows NT\MSFax\ActivityLog and confirm that the InboxLOG.txt and OutboxLOG.txt files exist. Open the .txt files and scan for Fax Service Providers. Note : For the log files to appear in the ActivityLog folder, you must have configured a device to work with the fax server. Verify : To confirm that the Fax Service Provider (FSP) is available to work with your fax device so that your users can send and receive faxes, you should check the configuration of the Fax Service Provider using Fax Service Manager. To install or configure fax components, you must be a member of the Administrators group or you must have been delegated the appropriate authority. To verify that a Fax Service Provider has been configured: To open Fax Service Manager, click Start , point to Administrative Tools , and then click Fax Service Manager In the left pane, double-click Fax , double-click Devices and Providers , and then click Providers . All configured Fax Service Providers are listed in Providers . Confirm that the Fax Service Provider name, version number, and path of the DLL that corresponds to the provider are correct. Confirm any other items that are unique for the Fax Service Provider that you are using.
Reference Links	Event ID 32097 from Microsoft Fax

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