| Event Id | 32060 |
| Source | Microsoft Fax |
| Description | Activity logging cannot be initialized because the activity log files cannot be opened. Verify that the activity log folder exists and that it has write permissions for the Network Service account under which the Fax Service runs.%r Activity logging path: '%1'%r Win32 error code: %2.%r This error code indicates the cause of the error. |
| Event Information | According to Microsoft : Cause : This event is logged when Activity logging cannot be initialized because the activity log files cannot be opened. Resolution : Reconfigure the Activity Logging folder Follow the instructions in "Confirm activity log" to make sure that log files can be opened and accessed. Then, follow the instructions in "Activity log size limits" to review and, if needed, adjust log size limits. To configure fax components, you must be a member of the Administrators group or you must have been delegated the appropriate authority. Confirm activity log Confirm that the activity logging folder exists and that it has write permissions for the Network Service account. Or alternatively, change the location of the activity logging folder. To confirm the presence of the ActivityLog folder and permissions for that folder: 1.To open Windows Explorer, right-click Start , and then click Explore . 2.In the left pane, click the disk that contains the operating system. 3.On the toolbar, click Organize , click Folder and Search Options , click the View tab, and then click Show Hidden Files and Folders . Close the dialog box. 4.In Windows Explorer, navigate to %systemdrive%\ProgramData\Microsoft\Windows.NT\MSFax\ActivityLog and confirm that the InboxLOG.txt and OutboxLOG.txt files exist. 5.Right-click the ActivityLog folder , click Properties , and then click the Security tab. 6.Ensure that the folder has Write permissions for the Network Service account. Activity log size limits Caution : Incorrectly editing the registry might severely damage your system. Before making changes to the registry, you should back up any valued data. To modify activity log size limits: 1.In Fax Service Manager, click the Action menu, and then click Stop to stop the Fax service. 2.Click Start , click Run , and then type regedit to open the Registry Editor. 3.In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\ActivityLogging , the following values can be edited: To modify the criteria for limiting the activity log, specify one of the following values for the LogLimitCriteria key: For no limit on the activity log, specify a value of 0x00000000 . This is the activity log default. To set a limit on the size of the activity log, specify a value of 0x00000001 . To set a limit on the age of the activity log, specify a value of 0x00000002 . To set the maximum log size, specify a maximum megabyte (MB) value in the LogSizeLimit key. If you do not specify a maximum log size, the default is 50 MB. To set the maximum age of the log, specify a value in months in the LogAgeLimit key. If you do not specify a maximum age, the default is one month. To specify the action to be taken when a limit is reached, specify one of the following values for the LogLimitReachedAction key: To copy the log file and start a new log, specify a value of 0x00000000 . This is the default behavior if you have specified a limit on the log file, but did not specify an action. To delete the log file once a limit is reached, specify a value of 0x00000001 . 4.Close the Registry Editor. 5.In Fax Service Manager, click the Action menu, and then click Start to restart the Fax service. Verify : To confirm that activity logging is correctly configured, you should confirm the settings for incoming and outgoing activity logging, and verify that the destination folder exists, that the log files exist, and that the folder has the correct permissions. To configure fax components, you must be a member of the Administrators group or you must have been delegated the appropriate authority. Confirm settings for activity logging To confirm settings for fax activity logging: 1.To open Fax Service Manager, click Start , point to Administrative Tools , and then click Fax Service Manager . 2.In the left pane, right-click Fax , and then click Properties . 3.On the Activity Logging tab, verify that the Log incoming fax activity and the Log outgoing fax activity check boxes are selected. Confirm permissions for ActivityLog folder To confirm the presence of the ActivityLog folder and permissions for that folder: 1.To open Windows Explorer, right-click Start , and then click Explore . 2.In the left pane, click the disk that contains the operating system. 3.On the toolbar, click Organize , click Folder and Search Options , click the View tab, and then click Show Hidden Files and Folders . Close the dialog box. 4.In Windows Explorer, navigate to %systemdrive%\ProgramData\Microsoft\Windows.NT\MSFax\ActivityLog and confirm that the InboxLOG.txt and OutboxLOG.txt files exist. 5.Right-click the ActivityLog folder , click Properties , and then click the Security tab. 6.Ensure that the folder has Write permissions for the Network Service account. |
| Reference Links | Event ID 32060 from Microsoft Fax |
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