| Event Id | 31 |
| Source | Microsoft-Windows-WindowsUpdateClient |
| Description | Windows Update failed to download an update. |
| Event Information | According to Microsoft : Cause This event is logged when Windows Update failed to download an update. Resolution Re-establish connection to Windows Update server If there is no connection with the Windows Update server, you can check the connection manually by running the wuauclt.exe utility. Wuauclt is a background process that polls the Microsoft Update or Windows Update Web site for updates. Running wuauclt with the /detectnow switch instructs the program to check the server for updates immediately. 1.Open the Command Prompt window in administrator mode. 2.Type wuauclt /detectnow, and then press ENTER. 3.At the command prompt, type eventvwr.msc and press ENTER to open Event Viewer. Look for Event ID 30, 31, or 33. Verify To confirm Windows Update Agent is downloading updates successfully when Automatic Updates is on: 1.Open an elevated Command Prompt window. Click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. 2.Type wuauclt /detectnow, and then press ENTER. 3.At the command prompt, type eventvwr.msc and press ENTER to open Event Viewer. 4.To check for events in Event Viewer: a.In the left panel of Event Viewer, click Application and Service Logs. b.Expand Microsoft, and then expand Windows. c.Click WindowsUpdateClient, and then click Operational. d.Check to see if Event ID 41 is present in the event list to confirm that Windows Update Agent has successfully downloaded the updates. |
| Reference Links | Event ID 31 from Microsoft-Windows-WindowsUpdateClient |
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