| Event Id | 3028 |
| Source | MSExchangeActiveSyncNotify |
| Description | A non-delivery report with a status code of %1 was generated for recipient %2 (Message-ID %3). Cause: The e-mail account does not exist at the organization where the message was sent. Either the recipient address is incorrectly formatted or the categorizer was not able to properly resolve the recipient.Solution: Checking the recipient address and the recipient policy and re-sending the message are among the first steps in resolving this error. |
| Event Information | CAUSE: This Informational event is logged when Microsoft® Exchange Server cannot deliver a message to the e-mail account specified in the event description. RESOLUTION: To resolve this event, do one or more of the following: 1. Make sure that the mailbox does exist and the address is correct. 2. Make sure that your recipient policies are correctly configured. 3. Search the Microsoft Knowledge Base for the specific NDR (Non-Delivery Report) status code specified in the event description. 4. Examine the Application log for related events. |
| Reference Links | Microsoft product: Exchange Version: 6.5.7596.0 Event Source: MSExchangeActiveSyncNotify Event ID: 3028 |
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