| Event Id | 3005 |
| Source | Server ActiveSync |
| Description | Unexpected Exchange mailbox Server error: Server: [xxx.usherbrooke.ca] User: [David.SERO...@USherbrooke.ca] HTTP status code: [501]. Verify that the Exchange mailbox Server is working correctly. |
| Event Information | This information from some newsgroups may help you: ------------------------------------------------------------------------------ Please let me know the error code after you fail to activesync. It looks like number on the pocket pc. Enable the verbose log on the pocket pc, and then reproduce the problem. 1. Click Start, ActiveSync, Tools, Options, Server, Advanced. 2. Minimize the keyboard. 3. Change the logging level to Brief or Verbose. 4. Close the Options dialog. Setting the logging level to brief logs the headers whereas setting it to verbose logs sync requests and responses in addition to the headers. The log is saved in text format in the Windows\ActiveSync folder, for example windows\activesync\serverlog0. The log file gets cleared at the beginning of a sync session. It is important to rename the file before you start another sync. If you have configured automatic synchronization, it is especially important to rename this file to prevent it from being overwritten. 1. Sync till the point of failure. 2. Disconnect the device. This is to prevent the log file from getting overwritten by the next automatic sync. 3. Click on Start, Programs, File Exporer 4. In File Explorer, browse to the My Device\Windows\ActiveSync folder 5. Tap and hold on the file "ServerLog0" and rename it to some other name 6. Connect to the desktop. 7. In the desktop ActiveSync program, choose Explore, browse to the ActiveSync folder, copy the Log file to a folder on the desktop. 8. Turn the logging back to Brief or None. |
| Reference Links | Event id: 3005 Event Source: Server ActiveSync |
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