| Event Id | 29 |
| Source | Outlook |
| Description | A system component, RPC, required by Outlook to connect to the e-mail server is not configured properly. For more information, contact your system administrator. |
| Event Information | When you try to start Microsoft Office Outlook 2003, and you have your e-mail
account setup for a Microsoft Exchange Server, you may receive the following
error message. Cause: This behavior may occur when any of the following registry values are missing in the Microsoft Windows Registry.</p> <p>Value Name Value Data ------------------ -------------- ncacn_np Rpcrt4.dll ncacn_ip_ tcp Rpcrt4.dll ncadg_ip_ udp Rpcrt4.dll ncacn_http Rpcrt4.dll</p> <p>Resolution: To resolve this problem, follow these steps: 1) Quit all Microsoft Windows programs. 2) Click Start, and then click Run. 3) In the Open box, type regedit, and then click OK. 4) Expand the Registry to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\ClientProtocols</p> <p>5) If any of the Registry values that are listed in the "Cause" section are missing from the ClientProtocols key, follow these steps: a) Right-click ClientProtocols, point to New, and then click String Value. b) Type the Value Name of the entry that is missing, and then press ENTER. c) Right-click the Value Name that you typed in step b, and then click Modify. d) Type the appropriate Value Data for the Value Name that you typed in step b, and then click OK. 6) Repeat step 5 for each missing value in the ClientProtocols key. |
| Reference Links | You receive an "RPC is not configured properly" error message when you are using an Exchange Server e-mail account and you start Outlook 2003 |
Catch threats immediately
We work side-by-side with you to rapidly detect cyberthreats
and thwart attacks before they cause damage.