| Event Id | 2241 |
| Source | MSExchangeMTA |
| Description | Directory operation (ds_search) failed with problem DS_E_NO_SUCH_OBJECT. Attribute: . Root Directory Name: / o=<organization>/ou=<site>/cn=Configuration/cn=Connections. [RD Server MAIN BASE 1 116] (12) |
| Event Information | According to Microsoft: CAUSE: The value of the following registry key in the HKEY_LOCAL_MACHINE subtree does not match the corresponding directory entry: System\CurrentControlSet\Services\MSExchangeMTA\Parameters\X500 DN The wrong Organization or Site name was used when Exchange Server was reinstalled on the server. RESOLUTION: Check the value of the registry key and edit it, if necessary, so that it matches the corresponding directory entry, or reinstall Exchange Server using the correct Organization and Site names. 1. Start Registry Editor (Regedt32.exe). 2. Under the HKEY_LOCAL_MACHINE subtree, go to the following subkey: System\CurrentControlSet\Services\MSExchangeMTA\Parameters\X500 DN 3. Check the value for this key. The Organization [o=], Site [ou=], and Server Directory names [cn=] must exactly match the properties of the Organization, Site, and Server objects as they are displayed in the Exchange Server Administrator program. To see whether these objects match the value of the registry key: a. In the left pane of the Exchange Server Administrator program, click to expand the Organization object, click to expand the Site object, and then click to expand the Server object. b. On the File menu, click Properties. The Directory Name of each of these objects must exactly match the corresponding attributes in the registry setting described in step 3. |
| Reference Links | XCON: Unable to Start Microsoft Exchange Server MTA: Errors 1067 and 2140 |
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