| Event Id | 2187 |
| Source | MSExchangeMTA |
| Description | An MTA database server error was encountered while attempting to unlock an object which is not locked. Called from <directory name>. Procedure <name>. Object at fault: <object name>. [<value> <value> <value> <value>] (14) |
| Event Information | "According to Microsoft: CAUSE : This issue may occur if incorrect values exist for the location of the MTA database path in the registry. RESOLUTION : To resolve this behavior, edit the registry to refer to the correct location for the MTA database files. To do so, follow these steps: WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. 1. Click Start, and then click Run. 2. In the Open box, type regedit, and then click OK. 3. Locate the following registry entry: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeMTA\Parameters\MTA Database Path 4. Double-click the registry entry that you located in step 3, and then type the correct path to the MTA database files in the Value data box. For example, drive:\exchsrvr\mtadata. 5. Locate the following registry entry: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeMTA\Parameters\MTA Run Directory 6. Double-click the entry that you located in step 5, and then verify that the correct location for the MTA Run Directory is displayed in the Value data box. For example, drive:\exchsrvr\mtadata. 7. On the Registry menu, click Exit to quit Registry Editor. |
| Reference Links | Event ID 2187 MTA Service Does Not Start MTA Stops, Generating Event IDs 2187, 9405, 9402, & 9996 MTA May Log Event ID 2187 for Specific DAT Files MTA Generates Event ID 2187 on Deferred Delivery Message |
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