Event ID - 20

Event Id20
SourceSAVRT
DescriptionUnable to initialize the virus scanning engine database files.
Data:
0000: 00 00 00 00 01 00 54 00 ......T.
0008: 00 00 00 00 14 00 07 c0 .......À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
Event Information"According To One News Group"
Full scan for viruses using a couple of on-line scanners. Not sure Id fully trust Norton until this problem is cleared. RAV and Housecall are good.

After that, start~run~cmd to get a command prompt and then chkdsk /r to do a full file & disk scan.

Next, start~run~sfc /scannow to repair or replace any bad or missing system files.
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