| Event Id | 2069 |
| Source | MSExchangeDSAccess |
| Description | "Process Store.exe (PID=3216). Dsaccess could not find any global catalog servers in the enterprise. Promote one or more of your domain controllers to a global catalog to allow dsaccess to function properly. For more information, click http://www.microsoft.com/contentredirect.asp." |
| Event Information | According to Microsoft: CAUSE 1: This behavior can occur because you do not have a global catalog in the forest or the connection to the global catalog is lost. RESOLUTION : To resolve this behavior, verify that there is at least one global catalog in the forest, and then verify the connection to the global catalog. If you do not have a global catalog in the forest: 1. In the Active Directory Sites and Services tool (Dssite.msc), expand the Default First Site Name. 2. Expand the servers, and then expand the domain controller that you want to configure as a global catalog server. 3. Right-click NTDS Settings, and then click Properties. 4. Click to select the Global Catalog check box. 5. Restart the server. NOTE: The first domain controller that is installed for a forest is automatically selected to be a global catalog server. CAUSE 2: This issue may occur if one or both of the following conditions are true: • There is no global catalog in the forest. • There is a problem with the connection to the global catalog. RESOLUTION: To resolve this issue, verify that there is at least one global catalog in the forest, and then verify the connection to the global catalog. If you do not have a global catalog in the forest, follow these steps on the domain controller that is to be used as the global catalog server: 1. Start the Active Directory Sites and Services snap-in. To do so, click Start, point to Programs, point to Administrative Tools, and then click Active Directory Sites and Services. 2. In the console tree, expand Sites, expand Default First Site Name, expand Servers, and then expand the domain controller that you want to configure as the global catalog server. 3. Right-click NTDS Settings, and then click Properties. 4. Click to select the Global Catalog check box, and then click OK. 5. Restart the server. Note The first domain controller that is installed in a fore |
| Reference Links | The Information Store Service May Fail to Start and an Error Message May Be Displayed "Setup Cannot Locate a Qualifying Global Catalog Server" Error Message When You Try to Start the Information Store Service How to configure DNS to use with Exchange Server Event ID 9074, event ID 2070, event ID 9154, event ID 2069, or event ID 2075 may be logged on a computer that is running Exchange server |
Catch threats immediately
We work side-by-side with you to rapidly detect cyberthreats
and thwart attacks before they cause damage.