| Event Id | 20265 |
| Source | BlackBerry Enterprise Server |
| Description | *** MAPI *** MAPIMailbox::GetNewMessages - GetContentsTable (0x80040115) failed for User. |
| Event Information | The BlackBerry Enterprise Server attempted to query the Microsoft Exchange Information Store for this user, but was unable to connect due to a network issue. Either there are network issues or the Information Store is unavailable. |
| Reference Links | Understanding BlackBerry Enterprise Server Debug Log Event ID Entries |
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